How Qkat works

Discover how to shop products and book services with Qkat in Kenya.

Shop products

Discover a product and store → review the listing → choose available delivery or pickup → review and pay → the seller fulfils → receive or collect → complete the transaction using the available confirmation flow.

Book services

Discover a provider → choose a service and branch → select an available appointment → pay where required → receive the service → review and complete the transaction.

Verification and payment

Check the verification badge and the actual listing details. Where Qkat Purchase Protection is offered, payment confirmation and business settlement are separate steps. Report problems before confirming a satisfactory transaction.